Frequently Asked Questions
Everything you need to know about your Lofi Merch experience.
What is the typical shipping time for orders?
Most orders are processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take 10-21 business days depending on your location.
How should I wash my Lofi Merch apparel?
To preserve the quality of the prints and fabric, we recommend washing your items inside out in cold water on a gentle cycle. Tumble dry on low or hang dry for best results.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. If you aren't satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What materials are used in your clothing?
Our hoodies and tees are primarily made from high-quality, heavyweight cotton blends to ensure maximum comfort and a premium 'oversized' feel characteristic of lofi aesthetics.