Returns & Exchanges
At Lofi Merch, we want you to be completely satisfied with your chill aesthetic, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your order doesn't hit the right vibe, our simple return process ensures you get back to your flow in no time.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing